Gigbees ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

1. Information We Collect

When you interact with Gigbees, we may collect the following information:

• Personal Information: Mobile number, name, address, booking details.
• Authentication Data: OTP verification codes.
• Booking Information: Services requested, booking date/time, location.
• Staff Information: Details provided by workers for verification and matching.
• Technical Data: Device type, browser, and IP address (for security and analytics).

2. How We Use Information

We use the information we collect to:

• Verify your identity through OTP login.
• Process and manage bookings efficiently.
• Match customers with available staff.
• Communicate booking confirmations, updates, and reminders.
• Improve our services and user experience.
• Comply with legal obligations when required.

3. Data Sharing

• Customer details are shared only with staff assigned to their booking.
• Staff information may be shared with customers relevant to their booking.
• We do not sell, rent, or trade personal data with third parties.
• We may share data with trusted service providers (e.g., SMS gateways, hosting providers) who support our platform.

4. Data Security

• We use secure servers, encryption, and OTP-based login for user safety.
• Access to data is restricted to authorized personnel only.
• While we take reasonable precautions, no online service can guarantee 100% security.

5. Data Retention

• Booking details are retained for legal, tax, and operational purposes.
• Users may request deletion of their personal information after service completion, subject to legal requirements.

6. User Rights

• Access and update your personal data.
• Request deletion of your data (where legally permitted).
• Opt out of promotional communications anytime.

7. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website, and significant changes will be communicated directly.

Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 support@gigbees.com